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Explainer

Plain-English answers to the questions owners actually ask.

Written by Steven Bell and the FFS team. No filler, no hype.

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ExplainerAugust 13, 20265 min read
Should you use AI for customer service in a small business.
Most small businesses should automate the second reply, not the first, and only after they know what the first ten questions are.
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Steven Bell · Owner & CEO
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